Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the Accord mobile application and related services (collectively, the “Service”) operated by Accord (“Accord,” “we,” “us,” or “our”).
By creating an account, accepting an invitation, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.
At a glance: Accord is a technology platform, not a law firm; you must be at least 18 to use the Service; lawyers and firm admins may subscribe while clients join only by invitation; client use is free; and questions about these Terms can be sent to support@accordapp.org.
1. The Service
Accord is a mobile application that helps legal professionals and invited clients collaborate on structured divorce asset sessions — including inventory, claims, and related workflows as features become available.
The Service is provided on a software-as-a-service basis. We may add, modify, or remove features over time. Availability of specific functionality may depend on your role, subscription tier, or the status of a session.
2. Not legal advice
Accord is not a law firm and does not provide legal advice. The Service is a technology platform only.
- Your lawyer, mediator, or other professional remains responsible for legal strategy, compliance, and advice.
- You should not rely on the Service as a substitute for professional counsel.
- Outputs such as reports or schedules are tools to support your matter — not legal determinations by Accord.
3. Eligibility and accounts
To use the Service, you must meet the requirements below.
- Age and capacity — you must be at least 18 years old and able to form a binding contract.
- Admin accounts — may be created through direct sign-up by legal professionals or firm administrators authorized to subscribe on behalf of an organization.
- Client accounts — may be created only through a valid invitation from an authorized admin. Clients cannot self-promote to admin roles.
- Account security — you are responsible for safeguarding your credentials and for all activity under your account.
4. Acceptable use
You agree to use the Service lawfully and only as intended. You agree not to:
- Use the Service for unlawful, fraudulent, or abusive purposes;
- Access, probe, or attempt to access data, organizations, or sessions you are not authorized to view;
- Reverse engineer, scrape, overload, or interfere with the Service’s security or operation;
- Upload malware or content you do not have the right to share;
- Harass, threaten, or impersonate others;
- Circumvent subscription, invitation, or role restrictions.
We may suspend or terminate access if we reasonably believe you have violated these Terms or pose a risk to the Service or other users.
5. Organizations, invites, and participant data
Admins can create and manage organizations within the Service. Depending on subscription tier, admins may:
- Invite clients to participate in asset sessions;
- Invite additional admin or firm members, where permitted;
- Manage organization membership and access.
When you submit content to a session or organization, you represent that:
- You have the rights needed to share that content with other authorized participants; and
- Your submission complies with applicable law, court orders, and professional obligations.
Visibility. Information you submit may be visible to other participants in the same organization or session according to the Service’s role-based access rules. Do not upload content you are not authorized to share with those participants.
6. Subscriptions and billing
Certain admin features require a paid subscription. Key billing terms include:
- Who pays — subscriptions apply to admin or organization accounts. Clients use the Service at no charge.
- Payment processing — when billing is enabled, fees, renewal terms, and cancellation rules are presented at purchase and processed through our payment provider, Stripe. Taxes may apply where required by law.
- Refunds — unless required by law or stated otherwise at purchase, subscription fees are non-refundable for partial billing periods.
7. Privacy
Our collection, use, and protection of personal information is described in the Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you acknowledge that you have read the Privacy Policy.
8. Intellectual property
The Service and its underlying technology are owned by Accord and its licensors.
- Accord’s rights — we own the Service, including software, branding, and documentation.
- Your license — we grant you a limited, non-exclusive, non-transferable license to use the Service for its intended purpose while your account remains in good standing.
- Your content — you retain ownership of content you submit. You grant Accord a license to host, process, and display that content solely to operate and improve the Service for you and other authorized participants.
9. Confidentiality and sensitive information
The Service may be used to organize sensitive financial and personal information related to separation or divorce matters.
- Your responsibilities — use the Service in a manner consistent with your professional obligations, court orders, and applicable privacy laws.
- Our safeguards — Accord implements technical safeguards designed to protect data, but no system is perfectly secure.
You are responsible for deciding what information to upload and which participants should have access.
10. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, ACCORD DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR MEET YOUR LEGAL OR BUSINESS REQUIREMENTS.
11. Limitation of liability
The following limits apply to the fullest extent permitted by applicable law:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ACCORD AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO ACCORD FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100), EXCEPT WHERE LIABILITY CANNOT BE EXCLUDED BY LAW.
12. Termination
- By you — you may stop using the Service at any time.
- By us — we may suspend or terminate your access if you breach these Terms or if we discontinue the Service.
- Survival — provisions that by their nature should survive termination (including intellectual property, disclaimers, limitations of liability, and governing law) will survive.
13. Changes to these Terms
We may update these Terms from time to time. When we do, we will post the revised Terms on this page and update the “Last updated” date. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms where permitted by law.
14. Governing law
These Terms are governed by the laws applicable in Canada, without regard to conflict-of-law rules.
Courts in Canada will have exclusive jurisdiction over disputes arising from these Terms or the Service, except where mandatory consumer protection laws provide otherwise.
15. Contact
Questions about these Terms, billing, or your account: support@accordapp.org
MVP notice: This is an MVP terms document intended for early deployment. Have qualified legal counsel review it before App Store, Play Console, or Stripe production launch at scale.