Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the Accord mobile application and related services (collectively, the “Service”) operated by Accord (“Accord,” “we,” “us,” or “our”). By creating an account, accepting an invite, or using the Service, you agree to these Terms.
1. The Service
Accord is a mobile tool that helps legal professionals and invited clients collaborate on structured divorce asset sessions, including inventory, claim, and related workflows as features become available. The Service is provided on a software-as-a-service basis and may change over time as we add, modify, or remove features.
2. Not legal advice
Accord is not a law firm and does not provide legal advice. The Service is a technology platform only. Your lawyer, mediator, or other professional remains responsible for legal strategy, compliance, and advice. You should not rely on the Service as a substitute for professional counsel.
3. Eligibility and accounts
- You must be at least 18 years old and able to form a binding contract.
- Admin accounts may be created through direct sign-up by legal professionals or firm administrators authorized to subscribe on behalf of an organization.
- Client accounts may be created only through a valid invitation from an authorized admin. Clients cannot self-promote to admin roles.
- You are responsible for safeguarding your credentials and for activity under your account.
4. Acceptable use
You agree not to:
- Use the Service for unlawful, fraudulent, or abusive purposes;
- Attempt to access data, organizations, or sessions you are not authorized to access;
- Reverse engineer, scrape, or interfere with the Service’s security or operation;
- Upload malware or content you do not have the right to share;
- Harass, threaten, or impersonate others;
- Circumvent subscription, invite, or role restrictions.
We may suspend or terminate access if we reasonably believe you have violated these Terms or pose a risk to the Service or other users.
5. Organizations, invites, and participant data
Admins may create organizations, invite clients and (where permitted by subscription tier) additional admin members, and manage membership. By submitting content to a session or organization, you represent that you have the rights needed to share that content with other authorized participants.
You acknowledge that information you submit may be visible to other participants in the same organization or session according to the Service’s role and access rules.
6. Subscriptions and billing
Certain admin features require a paid subscription. When billing is enabled, fees, renewal terms, and cancellation rules will be presented at purchase and processed through our payment provider (Stripe). Taxes may apply. Clients use the Service at no charge.
Unless required by law or stated otherwise at purchase, subscription fees are non-refundable for partial billing periods.
7. Privacy
Our collection and use of personal information is described in the Privacy Policy, which is incorporated into these Terms by reference.
8. Intellectual property
Accord and its licensors own the Service, including software, branding, and documentation. We grant you a limited, non-exclusive, non-transferable license to use the Service for its intended purpose while your account remains in good standing.
You retain ownership of content you submit. You grant Accord a license to host, process, and display that content solely to operate and improve the Service for you and other authorized participants.
9. Confidentiality and sensitive information
The Service may be used to organize sensitive financial and personal information related to separation or divorce matters. You are responsible for using the Service in a manner consistent with your professional obligations, court orders, and applicable privacy laws. Accord implements technical safeguards, but no system is perfectly secure.
10. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, ACCORD DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR MEET YOUR LEGAL OR BUSINESS REQUIREMENTS.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ACCORD AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO ACCORD FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100), EXCEPT WHERE LIABILITY CANNOT BE EXCLUDED BY LAW.
12. Termination
You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms or if we discontinue the Service. Provisions that by their nature should survive termination (including intellectual property, disclaimers, limitations of liability, and governing law) will survive.
13. Changes
We may update these Terms from time to time. We will post the revised Terms on this page and update the “Last updated” date. Continued use after changes become effective constitutes acceptance of the revised Terms where permitted by law.
14. Governing law
These Terms are governed by the laws applicable in Canada, without regard to conflict-of-law rules. Courts in Canada will have exclusive jurisdiction over disputes arising from these Terms or the Service, except where mandatory consumer protection laws provide otherwise.
15. Contact
Questions about these Terms: support@accordapp.org
This is an MVP terms document intended for early deployment. Have qualified legal counsel review it before App Store, Play Console, or Stripe production launch at scale.